Refunds and Exchanges
Flabongo's: If your item is damaged in any way you may return the item within 30 days of delivery for a replacement. Refunds are contingent upon inspection of item (s) once we receive it. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.If you then wish us to return the item back to you we will have to bill you for shipping.Please note: We do not refund shipping costs and will not pay for shipping returned items back. We will not be responsible for incorrect shipping addresses. We are based out of Indiana, and 10-pack shipments are shipped USPS via parcel post, this can mean up to 7 business days if you are on the West coast. Custom Flabongo's may be subject to a higher % restocking fee due to the initial labor involved to create them.
T-shirts and apparel: Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date, we are not responsible for incorrect addresses. We will not accept an exchange or return a product without any defect or due to a wrong size being ordered, or simply because it is no longer wanted. Each item is custom printed at the time of placing the order and can not be restocked..